This Privacy Policy explains how Zappy ("we", "our", "us") collects, uses, and safeguards information when you visit usezappy.com or purchase our digital product.
1. Information We Collect
- Order information: name, email address, billing address, and payment metadata provided at checkout.
- Delivery email: the email you enter to receive your download link.
- Automatic data: IP address, browser type, device type, referrer URL, and pages visited (via standard analytics).
2. How We Use It
- To process your order and deliver the product to you.
- To provide customer support and respond to inquiries.
- To send product updates and, if you opt in, occasional marketing emails.
- To detect and prevent fraud or abuse.
3. Payment Processing
Payments are processed by Shopify. We do not store your full card number or CVV. Shopify's own privacy practices apply to data they collect at checkout.
4. Sharing
We do not sell your personal information. We share limited data only with service providers who help us operate the business (e.g. Shopify, email delivery, analytics), and only to the extent necessary.
5. Cookies & Analytics
We use essential cookies to run checkout and analytics cookies to understand how visitors use the site. You can disable cookies in your browser; some site features may not work as expected.
6. Your Rights
Depending on where you live (e.g. EU/UK/California), you may have rights to access, correct, or delete the personal data we hold about you. To exercise these rights, email support@usezappy.com.
7. Data Retention
We retain order records for as long as required by tax and accounting law and for the life of your license so we can support you and re-issue download links.
8. Security
The site is served over HTTPS and payments run through Shopify's PCI-compliant checkout. No system is 100% secure, but we take reasonable measures to protect your information.
9. Children
Zappy is not directed at children under 13, and we do not knowingly collect their data.
10. Contact
Privacy questions? Email support@usezappy.com.